Payment Policy for Luxorasopic
Effective Date: January 6, 2025
At Luxorasopic, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the accepted payment methods and terms for processing payments for your purchases on luxorasopic.com.
1. Accepted Payment Methods
We accept the following payment methods for online orders:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: For secure online payments.
- Apple Pay and Google Pay: Available for customers with compatible devices.
- Gift Cards: We offer Luxorasopic gift cards that can be used for online purchases.
Please note: All payments must be made in U.S. Dollars (USD).
2. Payment Processing
All payments are securely processed through trusted third-party payment processors. When you place an order, your payment information is transmitted through encrypted channels to ensure your security and privacy. We do not store your credit card information on our servers.
3. Billing Information
When making a purchase, you will be asked to provide billing information, including your full name, address, and payment details. Please ensure that the information provided is accurate to avoid delays or issues with your order.
4. Payment Authorization
Your payment will be authorized before we process your order. If we are unable to verify your payment or if there are issues with the payment method provided (such as insufficient funds or incorrect billing details), we will notify you and request an alternate payment method.
5. Sales Tax
Sales tax will be applied to your order based on the applicable rates in your state or region. The tax amount will be calculated and displayed during the checkout process.
6. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email with your purchase details. This email will include a summary of your items, shipping address, payment method, and an estimated delivery date.
7. Refunds
If you are eligible for a refund (based on our Returns and Exchanges Policy), the amount will be credited back to the original payment method used. Refunds may take 5-10 business days to appear on your account, depending on your payment provider’s processing time.
8. Security
We take your security seriously. All transactions on luxorasopic.com are protected with SSL encryption, ensuring your payment information is securely transmitted. For added protection, we comply with the Payment Card Industry Data Security Standard (PCI DSS), which sets strict standards for credit card transactions.
9. Payment Disputes
If you believe there is an error or issue with your payment, please contact our customer service team at info@luxorasopic.com. We will work with you to investigate the issue and resolve it in a timely manner.
If you have any further questions or concerns regarding shipping or payment, feel free to reach out to us at info@luxorasopic.com. We are here to assist you and ensure a smooth shopping experience.